Pq999 Privacy Policy — How We Keep Your Data Secure

Your privacy is our top priority at pq999. Everything about how your personal information is collected, stored, and protected is laid out here — clearly and transparently.

Last Updated: January 2026

Our commitment to data protection

How We Protect Your Information at pq999

SSL encryption

All your data is secured with 256-bit SSL encryption. From login to payment, every transaction takes place over a fully encrypted channel.

Your Data Is Never Sold

Pq999 never sells or rents your personal information to third parties. Your data is used solely for the purpose of providing our services.

Secure Data Storage

Your information is stored on secure servers. Regular backups and security audits ensure your data remains protected at all times.

Minimal Data Collection

We only collect the information necessary to provide our services — nothing more. Collecting unnecessary data goes against our principles.

Your control

You have the right to view, correct, or delete your data. Contact support at any time to take control of your information.

Marketing Opt-Out

If you no longer wish to receive promotional messages or emails, you can opt out at any time. We respect your preferences.


pq999Welcome to . This Privacy Policy ("Policy") explains in detail our commitments and practices regarding the collection, use, storage, and protection of your personal information. pq999 By using the platform, you are agreeing to this Privacy Policy.

We believe your data belongs to you. That is why pq999We are fully transparent about how your information is used at . This Policy is written in plain, accessible language — not complex legal jargon — so every member can understand it.

This Privacy Policy was last updated in January 2026. Registered members will be notified of any significant changes.

1What information we collect

pq999 Two types of information are collected from you — what you provide directly, and what is collected automatically while you use the platform.

Information Provided Directly:

  • Name, date of birth, and gender (collected at registration)
  • Mobile Number & Email Address
  • National ID number or passport (for KYC verification)
  • Payment details (Mobile Banking/Nagad/Rocket number)
  • Bank Account Information (where applicable)
  • Messages Sent to Support

Automatically Collected Information:

  • IP address & device type
  • Browser Information & Operating System
  • Login Time & Location Data
  • Gaming Activity & Betting History
  • Cookies & Session Data

We only collect information that is necessary to provide our services. No unnecessary personal data is collected.

2How we use your information

pq999 Your information is used only for specific, legitimate purposes. We never misuse your data.

Types of Information Purpose of Use Legal basis
Identity Information Account verification & KYC completion Legal obligation
Contact Information Account notifications & support Contractual Requirements
Payment Information Deposit & Withdrawal Processing Contractual Requirements
Gaming Information Responsible Gaming Monitoring Legitimate Interest
Technical Information Security & Fraud Prevention Legitimate Interest
Contact Information Promotional Offers (subject to consent) Your consent

We use your information to improve the platform, add new features, and enhance the user experience. This is always based on aggregated and anonymized data.

3Who Your Information Is Shared With

pq999 Your personal information is never sold or transferred to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

  • Payment Processors: To process transactions with Mobile Banking, Nagad, and Rocket.
  • Identity Verification Services: With regulatory-approved agencies for completing the KYC process.
  • Legal authorities: In cases of a court order or legal obligation.
  • Fraud Prevention Agencies: To detect illegal activity.
  • Technology Partners: Supports platform operations, subject to strict confidentiality agreements.

All third parties we work with are required to comply with our privacy standards. They may not use your information for any other purpose.

4Cookie Policy

pq999 Cookies are used on this website. Cookies are small data files stored in your browser that help improve your browsing experience.

The types of cookies we use:

  • Essential cookies: Used to maintain your login session and ensure security. These cannot be disabled.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the platform are used most.
  • Marketing Cookies: To show you relevant offers based on your preferences (subject to your consent).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

5Data Protection Measures

pq999 Industry-leading standards are followed to protect your data. Our multi-layered security system keeps your information secure around the clock.

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular vulnerability assessments conducted by third parties.
  • Firewall Protection: Servers are protected against unauthorized access.
  • Data Backup: Regular backups are maintained to ensure zero risk of data loss.
  • Employee training: All employees are trained on data privacy practices.
  • Access control: Only authorized employees are permitted to access necessary data.

In the event of a data breach, affected members will be notified within 72 hours and prompt remedial action will be taken.

6Your rights

pq999As a member of , you have important rights over your personal data. We respect those rights and make it easy for you to exercise them.

Your data rights

Your Rights Over Your Personal Data at pq999

Right to Access Your Information

You have the right to know what information we hold about you.

Right to Rectification

You have the right to correct any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

Right to Data Portability

You have the right to receive your data in a structured, portable format.

Right to object

You may object to marketing or certain types of data processing.

To exercise these rights [email protected]Email us at . We will respond within 30 days.


7Third-Party Services

pq999 The platform may integrate certain third-party services, such as game providers, analytics tools, and payment gateways. These services may have their own privacy policies.

  • Third-party game providers may collect gameplay data.
  • Payment gateways operate in accordance with their own security standards.
  • Analytics tools collect usage data on an anonymous basis.
  • All third-party partners are required to comply with our data protection standards.

We are not responsible for the privacy practices of any external websites. Please review the privacy policy of any third-party service before using it.

8Children's Privacy

pq999 For users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is carried out at the time of registration.
  • Accounts belonging to minors are closed immediately.
  • Age verification is mandatory as part of the KYC process.
  • Any suspected underage account is investigated without delay.

If you are aware of any minor using pq999, please notify our support team immediately.

9Data Retention Period

pq999 Your personal information is retained only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Types of Information Retention Period Because
Account information For as long as the account remains active Service Delivery
Transaction Records 5 Years Legal obligation
KYC documents 5 Years Regulatory Requirements
Gaming History 3 Years Responsible Gaming
Support Messages 2 Years Service Improvement
Marketing Data Until consent is withdrawn Your consent

Once the designated retention period ends, your information is securely deleted or anonymized. Even after an account closure request, certain data may need to be retained for a specified period due to legal requirements.

10Policy Updates

pq999 This Privacy Policy may be updated from time to time. Depending on the nature of the changes, we will notify you accordingly.

  • Minor changes: The updated date on this page will be revised accordingly.
  • Major changes: Registered members will be notified via email or platform notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • You have the right to close your account if you do not agree to the updated policy.

Visit this page regularly to stay up to date with our latest Privacy Policy.

11Contact Us

For any questions or concerns about our Privacy Policy, or to exercise your rights, please get in touch. Our data protection team is always ready to help.

  • Email: [email protected]
  • Response Time: Within 30 days (typically within 72 hours)
  • Support Hours: 7 days a week, 24 hours a day

For more information, visit our FAQ Page View or Responsible Gaming Visit the page.


Frequently Asked Questions

Frequently Asked Questions About the Privacy Policy

Never. Under no circumstances does pq999 sell, rent, or transfer your personal information to third parties for commercial purposes. Your data is used solely to provide our services and meet legal obligations.

Most personal information is deleted after an account is closed. However, transaction records and KYC documents are retained for up to 5 years to meet legal obligations. After that period, all data is permanently deleted.

pq999 protects your data to the highest standards using 256-bit SSL encryption, two-factor authentication, firewall protection, and regular security audits. We follow industry-leading practices to keep your information secure at all times.

To view, correct, or delete your information, email us at [email protected]. Once your identity is verified, we will fulfill your request within 30 days — often sooner.

Yes, you can opt out of promotional communications at any time. Use the unsubscribe link in any email or contact our support team. Please note that essential account-related notifications cannot be disabled.

Join a Safe & Trusted Platform

Your privacy is protected at pq999. Open a free account today and enjoy the most secure gaming experience in Bangladesh.

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